In order to ensure all equipment is functioning properly, it is recommended your BICOM® device is serviced every two years after the 2 year warranty period has expired from the original purchase of a new device.
Donné Bloemhard is the Australian Service Technician for the BICOM® devices and can be contacted on 0403 154 369 or at firstname.lastname@example.org or via the contact form on this page.
Donné travels to each major city once a year for practitioners to have their devices serviced annually. Alternatively, if devices need servicing outside of these annual scheduled services, they can be couriered to Donné to be serviced.
Note: The BICOM® Device should be packed in its original (REGUMED®) cardboard box in order to minimise possible damage during transport. Should the original box not be available then the Seller should contact the Courier PACK & SEND for professional packing of the BICOM® Device.
After the Service has been completed and payment received, Donné will contact the device owner to organise courier pick up from Coffs Harbour (NSW).
BICOM Australia can provide a loan device for emergencies if needed.